Freebies are a great way to get customers into your venue. They can be used if the customer hasn’t been coming as often or if it’s a special occasion like their birthday! This is a fun feature that Swifty offers to encourage customers to come and redeem their personal freebie.

• Down the right-hand side, locate the Loyalty Manager
• Now click on Freebies found underneath the Loyalty Manager heading
• On this screen, you can manage current freebies and add new ones – let’s add a new one!
• At the top right of this screen you will see Add New – click on it
• You will be presented with various fields…

Initial Setup

• Enter a catchy ‘title’, for example; Happy Beer-day! Celebrate your birthday with a beer on us!
• Now choose a ‘icon’, for example; The Beer icon (as it’s a beer offer)
• Select ‘when to send’, for example; If it’s the customers birthday
• Select ‘spend type’, for example; Less than £10 (as it’s a beer)
• If this freebie runs all day and all of the time select All Times. If your freebie runs on certain days and/or times e.g a birthday then select Defined Times.
• Now hit Add Freebie and depending on what you’ve selected above, you may be presented with more options to tweak. We’ve prepared a video guide below…