How do I give my customers double points?
From time to time, you might want to run a double or triple points promotion. This is a really exciting feature that Swifty offers to encourage customers to come and spend on given days! With that in mind, let’s get started!
- Down the right-hand side, locate the Loyalty Manager
- Now click on Promotions found underneath the Loyalty Manager heading
- On this screen, you can manage current promotions and add new ones – let’s add a new one!
- At the top right of this screen you will see Add New – click on it
- You will be presented with various fields…
Initial Setup
- Enter a catchy ‘title’, for example; Winning Wednesdays
- Now enter a ‘description’, for example; Double points on Wednesdays
- Enter your Multiplier eg. 2 for double or 3 for triple
- Select what this multiplier promotion applies to… Double stamps? Select Card Stamps. Double points? Select Points Earned – or you can choose for this promotion to award both by ticking both boxes
- If this promotion applies to all Menu Items, select all. If this promotion applies to certain menu items (for example, you wanted to offer double points on Burgers) then select defined
- If the promotion is ongoing, you don’t need to select a Start Date or an End Date. However, say you wanted to run this promotion throughout January, you can do this by selecting the appropriate dates
- If this promotion runs all day and all of the time, under Reward Hours select All Times. If your promotion runs on certain days and/or times then select Defined Times – this is the most popular choice, since it allows you to make promotional days such as ‘Winning Wednesday’
- Now hit Save Changes and depending on what you’ve selected above, you may be presented with more options to tweak. We’ve prepared some further guides below…
Next Steps